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Mediation – Person or Process?

“To practice the process of conflict resolution, we must completely abandon the goal of getting people to do what we want” - Marshall D Rosenberg. A mediator's reflection on their practice.

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Walk & Talk

A request from a coaching client made us stop and think made us stop and think about how we need to be open to new experiences and ways of working when we are supporting people in conflict. Life is full of surprises

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The Lightbulb Moment

Sometimes, those lightbulb moments can be rare in mediation, but when they happen the clarity of understanding they bring to those involved and the transformation that occurs as a result, is amazing to witness

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HAVE YOU GIVEN YOUR CONTROL AWAY?  TAKE IT BACK

A great example of how Conflict Coaching can help us take back our control and consider alternative perspectives. This case focussed on a lady who lived in a city centre apartment block who was experiencing noise nuisance from her neighbours.

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