Solution Talk are pleased to announce its 2019 volunteer mediator recruitment program and mediation foundation training course dates.

  • Volunteer Recruitment and Information Event - 28 February 2019
  • Mediation Foundation Training Course - 4, 11, 18 & 24 April and 14 May 2019

Are you interested in contributing to safer and more cohesive communities in the Manchester area by helping people resolve interpersonal conflicts, build resilience and be empowered to resolve future conflicts and disputes? If so, we would love to hear from you. 

As a volunteer mediator you will visit residents in their own homes with a colleague, listen to their concerns and help them identify a way of finding resolution to their dispute. This usually involves bringing residents together in a neutral venue and supporting them in talking to each other to workout what needs to change to enable them to live peacefully as neighbours.

Places are strictly limited for this course and we are encouraging anyone who is interested in becoming a volunteer / pro-bono mediator to contact us for more information on what's involved and to register their interest.  Attendance on all the above dates is required by anyone wishing to apply.  For a role profile and application form send us an email - info@solutiontalk.co.uk

We look forward to hearing from you.


"A FORK IN THE ROAD" - Narrative Problem Solving for School Leaders, by J. Michael Wilhelm

A Fork in the Road presents the narrative approach to problem solving often employed by mediators and therapists as lens through which school system leaders can view the component parts of the difficult issues they face to better define and resolve them. Narrative problem solving is based on the precept that humans construct an understanding of their problems from the stories they hear and tell about those problems.

Read our book review here, published by Process North.   

Book Review - A Fork in the Road 2jpg


Solution Talk continues to grow and goes from strength to strength, having seen a 36% increase in referrals to its service during 2018 compared to the previous year. Our Annual Report provides an overview of the work we have carried out 2018.

During this period, we have provided mediation, restorative justice and conflict coaching services to several local authorities, housing providers, private organisations and individuals to help them resolve neighbour, family, SENDs, civil & workplace disputes; as well as to provide coaching to people in conflict, to enable them to develop coping strategies and identify practical ways of managing difficult situations.

Solution Talk Annual Report 2018 Annual Report - Mediation, Coaching, Restorative Justice, Conflict Resolution, Training
Solution Talk Service Outcomes 2018 Mediation & Coaching Service
Solution Talk Service Standards 2018 Mediation & Coaching Service


Solution Talk are absolutely thrilled to have been Highly Commended in the Mediation Programme of the Year category at the National Mediation Awards 2018. With huge thanks to everyone who has supported us. 

NMA 2018 Award Websitejpg


Having worked as a SENDs mediator for a number of years we are delighted to now have two of our mediators on the College Of Mediators & Civil Mediation Council register of Special Educational Needs & Disability Accredited Mediators (supported by the Department for Education).

  • 29 January 2019 - 10am to 4pm - Conflict Coaching Workshop
  • 27 February 2019 - NORTH WEST MEDIATION NETWORK - email info@solutiontalk.co.uk
  • 5 March 2019 - MIDLANDS MEDIATION NETWORK - email eventsinformation@midlandsmediationnetwork.co.uk
  • 13 March 2019 - SOUTH EAST MEDIATION NETWORK - email admin@collegeofmediators.co.uk
  • 4, 11, 18 & 24 April and 14 May 2019 - Mediation Foundation Training Course  - email info@solutiontalk.co.uk
  • 29 May 2019 - NORTH WEST MEDIATION NETWORK - email info@solutiontalk.co.uk
  • 26 June 2019 -  MIDLANDS MEDIATION NETWORK - email eventsinformation@midlandsmediationnetwork.co.uk
  • 25 September 2019 - SOUTH EAST MEDIATION NETWORK - email admin@collegeofmediators.co.uk
  • 16 October 2019  NORTH WEST MEDIATION NETWORK - email info@solutiontalk.co.uk
  • 19 November 2019 -  MIDLANDS MEDIATION NETWORK - email eventsinformation@midlandsmediationnetwork.co.uk

To register your interest for any of these please use the contact information above or email - info@solutiontalk.co.uk

To see feedback from our training please see our Testimonials page.

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