Neighbour and Community Mediation

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Neighbour & Community Mediation

Most of us enjoy harmonious relationships with our neighbours, often resolving minor conflicts with a friendly chat over the garden wall. However, there are occasions when communication falters, and what began as minor disagreements can escalate into more significant issues.

When disputes emerge between neighbours, or conflicts arise within your street or community, mediation offers a constructive path forward. Conflicts among those in the community are not uncommon and can lead to considerable upset, stress, and anxiety for all those involved. Mediation serves as a valuable tool in fostering improved communication, promoting understanding of differing perspectives, and facilitating the negotiation of mutually acceptable resolutions.

Typical issues addressed in neighbour and community mediation include noise disturbances, lifestyle differences, breakdowns in communication, parking disputes, pet-related conflicts, property maintenance concerns, and disagreements regarding children’s behaviour. Mediation provides a swift and cost-effective means of resolving such disputes, empowering those affected to retain control over the process and have a voice in determining the outcome and future actions.

Our mediators have extensive experience, specialising in assisting neighbours in conflict to navigate their issues constructively and positively. We excel in facilitating open dialogue, clearing up misunderstandings, and guiding parties toward mutually beneficial resolutions.

Community mediation not only benefits individual neighbours but also presents an efficient solution for housing providers and local authorities. By alleviating strain on already stretched resources, community mediation offers a cost-effective avenue for reducing service demands. Moreover, it empowers residents to take ownership of their conflicts, fostering self-determination and contributing to the cultivation of more cohesive communities and neighbourhoods.

For further details on costs, the mediation process, or to initiate a referral, we invite you to explore our  Making A Referral  page.

CONTACT US
MAKE A REFERRAL

Contact us to discuss your community mediation enquiry

Call 0161 883 3946

Call 07799 584813

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MEDIATION TESTIMONIALS

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Thank you soo much for mediating the process for us in your usual very calm manner! At least we have made contact with a view to moving forward ... Thank you for your time and your help along this journey.

Feedback provided by a neighbour following their Shuttle Mediation
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I have spoken to both residents and they are also very happy with the process and outcome, good work, thanks! You deserve it, you do a really good job, thanks

Feedback from an East Midlands Anti Spcial Behaviour Officer following the closure of a neighbour mediation referral
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The case remained closed with no further incidents being reported and the referrer told us - "as usual the mediation provided was extremely effective and helped us move the log jam which this case had presented"

Safer Neighbourhoods Manager feedback gathered during follow‑up on a closed mediation referral, several months later
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Excellent communication and updates throughout the process, email contact which is concise and timely.

Feedback from a Midlands Neighbourhood Safety Officer following closure of a neighbour dispute mediation referral
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Hi there have been no reports from either party since mediation took place, this is a successful closed case that was helped significantly by your input thanks

Feedback provided by an East Midlands ASB Officer during our six-month follow-up after the closure of a neighbour mediation referral
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Thank you ... I was very anxious at the start, but you very definitely held that space for all of us. I felt able to say things I really needed to say, even tho those things were hard. That did a huge amount for my feelings of valuing myself. I think we came out with some useful ways to take us forward into what is going to be a difficult situation

Feedback from a Greater Manchester resident following a mediation meeting they attended with their neighbours
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This is great news, I had concerns that one of the parties might not engage yesterday .. the service and response times are excellent ... the swiftness of the responses from initial referral to mediated agreement (stood out) ... thank you for an excellent service

Feedback from a Community Housing Manager in Cheshire following an agreement reached by two neighbours who had been in dispute
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Excellent once again, speedy response and kept informed of each stage. Thanks as always

Feedback from a Community Safety Manager in Greater Manchester when we check in 6 months after closure of neighbour dispute referral
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Solution Talk never fail to deliver! We referred a case over to them, which had been going on for a long time with various different parties involved. They were our last hope. I never in a million years actually thought the parties involved would reach an agreement and I was absolutely made up when I received the outcome and that all parties had fed into an agreement!!! Regular updates are always provided by Solution Talk which is great. 5 Star Service from Start to Finish - Thank you Solution Talk!!

Feedback from a Manchester Local Authority ASB Team Lead regarding our Community Mediation service
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I had a great experience working with Julie. She was incredibly helpful with loss conflict with my neighbour. She took the time to explain things clearly, go above and beyond which made a big difference in resolving the issue. Their professionalism and patience stood out and made the experience smooth and stress-free. I truly appreciate her support and would definitely recommend them to other people!

Feedback from neighbour following closure of their Community Mediation case

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