Additional Services – Mediation, Facilitated Meetings & Restorative Justice

Tenant / Landlord Mediation – for private sector landlords who are in dispute with their tenants OR for private landlords who have tenants that are in dispute with another resident.  Maybe you have a concern over the maintenance of the property / garden, or a resident is making a complaint about your tenant (or vice versa) then mediation is a quick and cost effective alternative to help you resolve your dispute without having to go to court.

Family Relationships – we can work with families who want to resolve difficulties and sort out their problems by having a safe conversation with our mediators.  Common issues that we find ourselves dealing with involve homelessness, step families, informal child access arrangements, communication breakdowns, bereavements, care arrangements for relatives and families wanting to stay together.  We don’t work with couples who are separating and want to make arrangements regarding property, finances and legal arrangements regarding their children.

Commercial Mediation – for disputes that involve something you are owed or something you own, for example – money, goods, boundaries, property.  Mediation is a cost effective way of resolving your dispute, saving you expensive legal fees and court costs.

Complaints Mediation – when issues arise that require recourse to your complaints procedures, then mediation as your first step in resolving the concerns raised can maintain customer relationships, enable you to learn how you can improve your customer experience and repair and rebuild relationships.  Complaints resolution can be for Ombudsman Services, regulatory bodies, NHS Trusts, Patient Experience Teams, University Complaints Managers, Delivery Assurance, Community Relations Officers or Student Experience Officers.

We understand the importance of fostering productive discussions and achieving impactful outcomes.  Our facilitated meeting service is designed to empower you on this journey. Faciliated meetings managed by experienced mediation trained facilitators, serve as a springboard for inclusive and constructive conversations, making way for innovative solutions and resolutions.  From workplace settings to conmunity groups and educational institutions, our versatile service can adapt to your envrionment and needs.  

Our commitment is to provide a structured platform for effective communication, ensuring that all voices are heard, and contributions valued. We facilitate discussions tailored to your objectives, whether it’s problem-solving, strategic planning, decision-making, or conflict resolution. Through this service, we aim to enhance collaboration, nurture positive relationships, and cultivate an environment where solutions flourish. 

Get in touch with us today to explore how our facilitated meeting service can transform the way you approach challenges and turn them into opportunities for growth and resolution.