Solution Talk | Our Services
SEND MEDIATION & DISAGREEMENT RESOLUTION SERVICES
If you are unhappy about decisions made about an Education and Health Care Plan or the way you or your child’s Educational Needs / Disabilities are being provided for then the information below will be of use to you.
Solution Talk provide an independent mediation and disagreement resolution service, which is free of charge for parents/carers and young people. Our service helps to settle disagreements between parents or young people and local authorities and schools or other education providers. These disputes are often about the special educational needs and disability (SEND) of children and young people, and how best to meet their needs.
Our SEND mediators are accredited by the College Of Mediators & Civil Mediation Council. They are listed on their register of Special Educational Needs & Disability Mediation Providers, which demonstrates that they work to the required professional practice standards, supported by the Department for Education.
MEDIATION AND DISAGREEMENT RESOLUTION
are positive ways of resolving disagreements by bringing people together to better understand each others perspectives and come to agreement.
"This was useful for us both & I would recommend that this could/should be used with senior management with breakdown in communications with employees"
Thanks again for facilitating the mediation session between (xxx) and me today. It was a really proactive and positive conversation, and I appreciate the way it was handled sensitively and supportively by both of you"
"The mediation seems to have cleared the air and allowed both parties to reset their relationship .. the process has been a great success so far. Thank you for such a skilled service. Well worth the money".
"Julie and Laura put us both very quickly at ease and created the right conditions for open dialogue to take place. Thank you" and "Laura and Julie were both lovely and understanding and immediately put me at ease to discuss what had been a very difficult situation, and helped me evaluate this from all sides and begin the process of moving on"