Workplace Mediation

Solution Talk | Our Services


When disputes between colleagues, line management issues or team fallouts arise, workplace mediation provides an ideal forum to enable everyone involved to have a safe, private conversation with our expert mediators.  Mediation is a quick, cost effective way of resolving these disputes, reducing stress for everyone involved and helping to avoid employee dispute processes.

Our workplace mediation service resolves complex and challenging disputes swiftly, effectively and with as little disruption as possible. Our team of experienced mediators work with all parties in a dispute to establish their underlying needs, develop understanding, establish effective communication and work out mutually acceptable solutions.

In most cases workplace mediation cases are resolved in one day.


Where there are complex workplace disputes, group conflicts or allegations of bullying / harassment, a neutral assessment can be a powerful alternative in providing real business benefits. It is not part of a formal process and so it can more easily identify underlying causes and potential solutions.

It is empowering for those involved, as they have an opportunity to be listened to with their views taken into account. We work impartially and confidentially to get their perspectives and produce a practical, realistic set of recommendations identifying how to constructively move things forward. This will include any highlighting individual relationships in need of repair, and how to approach this, as well as interventions that will help move the team forward.

Contact us to discuss your workplace mediation enquiry

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Thank you very much for your help in this matter. I have had the opportunity to check in with both parties – both of which have complemented both you and Judy and highlighted how helpful and useful this process was

Feedback from a HR Adviser following closure of a workplace mediation case for two employees

I do want to thank you both for your input, kindness and understanding, to help find a way though the current situation. I value self-reflection and appreciated this opportunity, despite the high level of anxiety I felt prior to, during and after the meeting. The over-arching feeling currently is relief that we have an agreement to move forward

Feedback from a North West local authority employee regarding our Workplace Mediation service

I will be recommending this service to my colleagues in HR. All aspects from initial contact through to conclusion worked well, it was excellent, thank you.

Feedback from an HR Lead in a Workplace Mediation case, where an agreement was reached

Mediators were excellent, unfortunately I did not experience any positively from the other party, this in no way reflects on the mediators who were extremely helpful and completely professional

Feedback from an employee in a Workplace Mediation case, where an agreement was reached

"Overall, I am very happy with the service provided by yourselves. The case has been handled very professionally. Communication before, during and after the mediation has been excellent."

Feedback from a HR Manager when we followed up on a closed workplace mediation case

Thanks again for facilitating the mediation session between (xxx) and me today. It was a really proactive and positive conversation, and I appreciate the way it was handled sensitively and supportively by both of you"

Feedback from an employee in a Workplace Mediation case, where an agreement was reached
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