Solution Talk | Our Services
When disputes between colleagues, line management issues or team fallouts arise, workplace mediation provides an ideal forum to enable everyone involved to have a safe, private conversation with our expert mediators. Mediation is a quick, cost effective way of resolving these disputes, reducing stress for everyone involved and helping to avoid employee dispute processes.
Our workplace mediation service resolves complex and challenging disputes swiftly, effectively and with as little disruption as possible. Our team of experienced mediators work with all parties in a dispute to establish their underlying needs, develop understanding, establish effective communication and work out mutually acceptable solutions.
In most cases workplace mediation cases are resolved in one day.
WORKPLACE NEUTRAL ASSESSMENTS
Where there are complex workplace disputes, group conflicts or allegations of bullying / harassment, a neutral assessment can be a powerful alternative in providing real business benefits. It is not part of a formal process and so it can more easily identify underlying causes and potential solutions.
It is empowering for those involved, as they have an opportunity to be listened to with their views taken into account. We work impartially and confidentially to get their perspectives and produce a practical, realistic set of recommendations identifying how to constructively move things forward. This will include any highlighting individual relationships in need of repair, and how to approach this, as well as interventions that will help move the team forward.
"Overall, I am very happy with the service provided by yourselves. The case has been handled very professionally. Communication before, during and after the mediation has been excellent."Feedback from a HR Manager when we followed up on a closed workplace mediation case
Thanks again for facilitating the mediation session between (xxx) and me today. It was a really proactive and positive conversation, and I appreciate the way it was handled sensitively and supportively by both of you"
"The mediation seems to have cleared the air and allowed both parties to reset their relationship .. the process has been a great success so far. Thank you for such a skilled service. Well worth the money".
"Julie and Laura put us both very quickly at ease and created the right conditions for open dialogue to take place. Thank you" and "Laura and Julie were both lovely and understanding and immediately put me at ease to discuss what had been a very difficult situation, and helped me evaluate this from all sides and begin the process of moving on"